Sage ACT! Premium Mobile: An FAQ

09/19/2012

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In the past couple of years, our firm has seen a remarkable uptick in the frequency with which our clients are asking, “How can I get ACT! on my iPad?”

And it isn’t just iPads—It’s also tablets and mobile phones—basically whatever mobile device is provided by employers for workers who are constantly outside of the office. And we have found that Sage ACT! Premium Mobile is one of the best answers to the question. What is Sage ACT! Premium Mobile? We figured one of the best ways to help you understand it is to answer some of the most frequently asked questions we’ve received from our clients:

What does it look like and how does it work?
Check out this demo video on Youtube to see it in action:
Will Sage ACT! Premium Mobile work on my device?
Sage ACT! Premium mobile can be accessed via an approved web browser on iPhones, iPads or Android devices. Since it is browser based, you can technically access the mobile page on your computer browser, but it is supported for use on the devices listed above on supported browsers (you would have a better user experience using ACT! for Web on your PC or laptop).

What browsers are compatible with Sage ACT! Premium Mobile?
Safari® for iPad® iOS4 and iOS5
Safari for iPhone® iOS4 and iOS5
Android™ Device Browsers 2.2, 2.3, 3.0, 4.0

How is Sage ACT! Premium Mobile different from Sage ACT! Premium for Web?
Sage ACT! Premium Mobile is actually just a mobile-device optimized (fancy for: looks and works  better on mobile devices) version of Sage ACT! Premium for Web. Your database information will be stored in Sage ACT! Premium for Web, you just use Sage ACT! Premium Mobile to access it from your mobile device.

How much is Sage ACT! Premium Mobile?
When you purchase Sage ACT! 2012 Premium, or Sage ACT! 2013 Premium, Sage ACT! Premium Mobile comes with your licensing at no additional cost. There is no subscription for this feature.

I have Sage ACT! 2012 Premium and I want to use Sage ACT! Premium Mobile. How do I set it up?
If you are using Sage ACT! 2012 Premium, Sage ACT! 2012 Premium for Web and Service Pack 1 and 2 must be installed on your server to gain access to Sage ACT! Premium Mobile. We recommend calling our office to discuss the process and requirements, and we would be happy to schedule an appointment with one of our technicians to set it up for you.

The desktop version of Sage ACT! 2012 and 2013 can be used in conjunction with Sage ACT! for Web 2012 and 2013 (respectively--2012 works with 2012 and 2013 works with 2013). Here is a video tutorial on Sage ACT! 2013 Premium Mobile installation.

If you have questions about how Sage ACT! Premium Mobile can work for you, or you would like our assistance getting set up to use Sage ACT! Premium Mobile, please call our office at 847-520-0860 or send us an email to info@kristismith.com.
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Handheld Contact for ACT! is now available for the iphone!

04/30/2010

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Sync ACT! to Mobile Device
Handheld Contact for ACT! has serviced Blackberries, Pocket PCs and other Smartphones for a while now but finally - iphone users in the US and Canada can also access their ACT! database anytime, anywhere!  We know so many (including yours truly) who have been eagerly awaiting its arrival; and just as you'd expect from HHC, it is fantastic. They did a remarkable job of streamlining the program while still maintaining its most important functions. Most importantly, it runs smoothly and accurately while being very user friendly. I have to say it was worth the wait.

When opening the HHC app, you have 4 viewing choices - contacts, tasks, sync status, and menu. There is not an option to view your calendar, which is a drawback but not necessarily a deal-breaker. All of your calendar activities are listed in the task list allowing you to view all meetings, calls, to-dos, etc. that you have scheduled (or uncleared).

Handheld Contact for ACT! on the iphone gives you the ability to:
  • Customize the standard ACT! Contact fields that sync.Choose up to 50 custom ACT! Contact fields to sync.
  • Call or e-mail contacts directly from Handheld Contact. (And history items are automatically created for you.)
  • Quickly add or edit history after you complete a call or e-mail.
  • View activities.
  • Add new and custom activities.
  • Clear activities for yourself and others. 
Plus, Handheld Contact provides unlimited, secure syncing and unlimited support.

The HHC iPhone app is free. If you are an iPhone user and have an active Professional Edition HHC subscription, login to the app store and download it today.

Otherwise, contact us to try them both free for 14 days - or call us at (847) 520-0860. To continue using both HHC and the iPhone app at the end of your trial, you'll need a Professional Edition subscription. Basic Edition subscriptions are not compatible with the Apple iPhone - for some a potential drawback. However, for less than $15 per month, you'll enjoy the convenience of having your ACT! database with you at all times.

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