To make a backup in ACT!, click on the File menu and choose Backup - Database. (You need to have administrative rights to the database in order to make a backup).
We recommend creating a backup daily, and taking the backups out of your office at least once per week. We DO NOT advise creating and storing the backups on the server that is hosting your ACT! database. Please place it on an external hard drive or other computer on your network. We've seen situations in which there was a server hard drive failure, and both the ACT! database and its backups were effected.
If you have any questions about your current backup situation, testing backups, or restoring backups, please let us know! Call us at (847) 520-0860 or click here to email us. Has an ACT! backup "saved the day" for you or do you have a story to tell about an unfortunate backup mishap? Tell us below and help others understand the importance of ACT! backups.