Blog Archives

Introducing Act! Subscription Pricing

5/26/2015

Act! is now available for purchase by monthly or annual subscription. This is great news if you’re looking to get started with Act! right away without a large upfront cost. Permanent licenses of Act! Premium are still available for purchase as well, and will now include one year of updates and Act! Premium Support. Here are the new payment options:

In addition to Act! Premium Support service, Act! is offering a Premier Support upgrade option which can be added to any Act! Premium subscription for $5 per user per month. Here are the new Act! Premium Support options:

Please note: Act! Premium and Premier Support are provided by Act! and DO NOT include KSC Services and Support.

For more information on Act! Premium Support, please review the Act! Support Scope of Services document.

Featured Act! Add-On: Zip Code Lookup

5/18/2015

Zip Code Lookup is a very simple, very cool tool that will enable you to find all the records in your database within a certain number of miles of any zip code you enter. This add-on installs as a button on the Act! toolbar. When you click the Zip Code Lookup button, you can enter a zip code (for example 53521) and a range (for example 50 miles) and Zip Code Lookup will find all records in your database within 50 miles of 53521.

Zip Code Lookup is $90 per computer. This price includes installation. Contact us for more information or to purchase.

*Zip Code Lookup is not available for Act! for Web.
*If Zip Code Lookup is installed on one computer, then it must be installed on all computers running Act!.

Act! Feature of the Month: Act! Emarketing

5/14/2015

Did you know that your purchase of Act! v17 Premium includes a basic Act! Emarketing account at no extra cost? Act! emarketing is a simple and cost-effective way to grow your business by taking the guesswork out of marketing and follow-up. Create, send, and track professional, eye-catching campaigns that reach customers and prospects with the right message at the right time, and know who to follow up with first with intelligent, prioritized Call Lists¹ – all from within Act!.

Integrated Email Marketing
•          One-click access to segmenting lists and groups
•          Easy-to-analyze graphs and detailed reports – including opens, clicks, bounces, opt-outs, and more
•          Comprehensive contact history records

Intelligent Call Lists
•          Intelligently prioritized lists of contacts to follow up with first
•          Customizable for dynamic, up-to-date interaction information at any time

Sleek Template Editor
•          Dynamic online editing tool
•          100+ customizable templates – including mobile-friendly versions
•          Host & Share images and documents
•          Personalization options like dynamic data integration

1 Additional fee applies.

Review the Act! Emarketing Product Brief or Contact Us for more information.

Review Your Contacts and Renew Your Relationships

5/6/2015

Spring can be a wonderful season of growth and renewal, both in nature and for businesses. Last month we gave some advice on spring cleaning your Act! database, but this month we want to focus specifically on cleaning up contacts by ID/status and possibly renewing your business connections.

The ID/status field is often used to track a database user’s relationship to a contact by categorizing the relationship. This way you can keep your vendors straight from your clients, and your prospects separate from your networking contacts, while keeping all your contacts in the same, convenient place. Spring is a great time to pull up your contacts by ID/status and review the relationships you have. You can review which contacts you should reach out to again, which need a new ID/status, and which you may not need anymore. For instance, run a search in your database for everyone labeled a prospect.

Think about which contacts may benefit from a little more attention. Perhaps they fell off your radar or told you they would be in touch. Now is a great time to give them another call. Those who have told you they are not currently interested in your services should be marked as dead prospects. This way you know that they have told you no, so you don’t risk becoming a nuisance they wouldn't consider should they need services in the future.

After prospects have been examined, you may want to review networking contacts. Is there anyone who provides you with valuable leads and business advice that you've lost touch with? Schedule time to renew your networking relationships this summer.

Also consider reviewing your clients and vendors. If you haven’t worked with someone in a long time, are they still a client? Perhaps you may want to put some time and energy into reinvigorating some of those relationships. On the other side of the coin, if you know that a client is now firmly a former client, you would do best to mark them as such so you do not mistake them for active clients when you send out freebies, newsletters, and the like. And your vendors? You want to make sure that the ones you’re actually using are marked correctly. That way you don’t mistakenly call the vendor you used 5 years ago rather than your current choice.

Have you reviewed your database by ID/statuses recently? What did you learn in the process? If you could use some help organizing your database, please contact us. We’d be happy to assist you.

Introducing Act! Subscription Pricing

Featured Act! Add-On: Zip Code Lookup

Act! Feature of the Month: Act! Emarketing

Review Your Contacts and Renew Your Relationships

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Kristi Smith Consulting | (847) 520-0860 | info@kristismith.com