Carla's puppy, Scooter

Scooter, the doggie model

Carla Shoen, ACT! Training Specialist

Experience
Carla has been helping folks get their "ACT!" together for over 15 years. As an ACT! Certified Consultant she has partnered with many organizations helping them utilize ACT! to its fullest. She has built several custom application further extending the functionality of ACT!. Her ACT! experience began with ACTWIN2, the first Windows based version of the software. Carla has trained thousands of ACT! users - in classrooms and at their workplace - teaching them how to navigate through the program quickly and efficiently. Prior to becoming an ACT! consultant Carla worked in marketing where she built a variety of databases to serve special purposes. She also enjoys working with add-on products, and building custom reports with Crystal Reports.

Carla grew up on a farm outside Fairbanks, Alaska and graduated from the University of Alaska in 1989. Upon graduation she worked in the tourism industry in Alaska for many years. Positions held include: Tourism Marketing Manager for the Fairbanks Convention and Visitors Bureau, Gray Line of Alaska, the Alaska Railroad, and Empire Airlines. As a result of working with tourists, Carla developed a love for travel. In 2006 she took a year off to travel spending seven months in Europe, South America, and Central America. In Europe she visited many Eastern European countries and helped build houses in Romania with Habitat for Humanity. A month long visit to Chile allowed her to travel the length of the country climbing volcanoes, rafting wild rivers, and star gazing from one of the many observatories. In Honduras she spent a month in intensive Spanish language school - working to improve her Spanish speaking abilities. The travel bug has also taken her to Guatemala where she has participated  in several Habitat for Humanity builds.

Education
Graduated with a Bachelor's of Business Administration from the University of Alaska - Fairbanks where she majored in Travel Industry Management. Certified Microsoft Professional in Microsoft Access.

A Bit About Carla...
In her free time Carla spends a lot of time with her puppy Scooter, bicycle riding, walking, and camping - if the sun is shining she needs to be outside. When it's not sunny you might find her reading, watching movies, experimenting with a new recipe, or practicing Pilates. She enjoys volunteering and has worked with Big Brothers/Big Sisters, Habitat for Humanity – both locally and internationally, in the Idea Garden at Cantigny in Winfield, and with the foreign exchange program for students, AFS.